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Upholding the Code of Ethics
Real Estate is a very tricky business. Each licensed agent is required to adhere to the rules published by TREC to ensure that each transaction is being handled both legally and ethically. As a REALTOR® and a member of the National Association of REALTORS®, you adhere to the NAR Code of Ethics.
This Code of Ethics is there to ensure professionalism by taking the extra step and to hold members of NAR to a higher standard. This helps promote the value of using a REALTOR® to the public interest.
Whenever conflicts arise between two agents on opposite sides of a transaction, it is important to work these issues out. The first step in this process is to contact the other agent to see if there is a misunderstanding in the process and to find common ground. If this doesn’t work, you should contact your broker to see if the brokers can work out an agreement. Many times these two steps are able to solve the conflict to proceed with the transaction and to make both clients happy with the results.
If nothing else works, the Texas Association of REALTORS® has set forth a Professional Standards committee to help solve these issues. Through either arbitration or the citation policy, TAR can help solve these problems and make sure that the result is in the best interest of the client. For more information on the Citation Policy or Arbitration please contact the Texas Association of REALTORS®
For more information on the National Association of REALTORS and the Code of Ethics, please visit their website at: http://www.realtor.org/code-of-ethics